Help

Welcome to the mypocketguide.com help section – here you will find information about our ebooks, along with access to help and support in relation to orders, payments and similar queries.

eBooks

What is an eBook?

An eBook, abbreviation for Electronic Book, is a book publication that can be read on any electronic device such as a Mobile phone, a Tablet or a computer. It also includes Amazon Kindle and Kobo Reader devices.

My Pocket Guide eBooks are delivered as a PDF file. PDF files can be read by all PDF applications that can be downloaded for free from the Play Store (Android Mobile Phone) or the Apple Store. This includes PDF Element and Adobe Reader, to name a few, as well as the Kindle or Kobo app designed for mobile.

Can I easily read your eBook on my mobile?

Yes. All our publications have been carefully designed to be read comfortably on any mobile phone or tablet (iPad or Android Tablet). There is no need to change your font size or layout settings, nor will you have to scroll left and right to read the full line.
Just open the file and start reading.

Can I easily read an eBook on my laptop or Tablet?

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Do you issue updates on your ebooks?

We are constantly updating our eBooks to maintain relevant content, especially with regard to references to software and technology. Once you have purchased an eBook from us, you will be notified about free eBook updates from your MovieSoft account.

Why don’t you offer a title preview?

Because our titles have a short format – which is the concept of our collection – offering a preview wouldn’t make sense.
However, in order to make sure that you purchase the right title, each product page contains a precise presentation of the title. In addition, each product page contains a detailed description of all the chapters covered in any given title.
Finally, we offer a few eBooks for free. Even if these titles are not the one you are looking for, they will give you a great idea of the quality of the content of our collection.

Do you provide technical support in case of an issue with my eBook?

Although technical issues on PDF are extremely rare, we do, of course, offer technical support. Please use the contact form to liaise with our support team. We will get back to you within 24 business hours maximum.
Click here to access our contact form.

Is your collection of eBooks available only in English?

Yes. All our publications are so far in English only. However, we are planning to translate them in Spanish and French in the near future

Account

First time buyer?

It’s very simple and easy to purchase eBooks on our website. In fact, it takes less than 3 minutes to complete an order!

  1. Select the title you wish to purchase
  2. Add it to the Cart
  3. Click on Check out
  4. Fill out the short form
  5. Click on Payment
  6. Make your payment by credit card on our secure gateway
  7. Your eBook will be immediately available in your Account
  8. And an email with your receipt and also your ebook will be sent to you

Payment Method

www.mypocketguide.com is a fully secured website. Online Payments are processed by Stripe – a trusted worldwide online platform payment. Stripe accepts major international credit cards. www.stripe.com

Where can I find my receipt?

Your receipt is emailed to you just after your payment has been validated. Your receipt is also downloadable at any time from your www.mypocketguide.com account

Where can I find my eBook(s)?

You can find your ebook(s) that you already purchased in your Account or in your email. Indeed, we always send your ebook you’ve just purchased by email. Please check your spam folder in case you cannot find our email.
Please note that you can access and download your eBook at anytime from your date of purchase from within your account. There is no time limit.

My Account

From your account, you can access and re-download all the titles you’ve already purchased from us. You can download them as many times as you wish and there is no time limit.
For Copy Protection, please note that your name and email address will be added as a watermark on the eBook you’ve purchased from us.ou can also access all your receipts for your personal accounts. If you have any questions, please don’t hesitate to use the contact form.

Opportunies 

Are you looking for free-lance writers/contributors?

Yes. In order to keep expanding our collection, we are always looking for new writers or contributors from the film industry, which can bring their own voice and experience.
If you are interested in working with us, please send us your CV and a short message as to your field of interests/knowledge to writers@mypocketguide.com and we will get back to you shortly.